A contact center manager is implementing a new customer care program and wants to specifically measure customer loyalty. Which three measures satisfy this requirement?

Customer support requests

Customer purchase history

Customer satisfaction survey

Service level agreement

Verified Answer
Correct Option - bce

To get all Infosys Certified Salesforce Service Cloud Consultant Exam questions Join Group https://bit.ly/infy_premium_group

We're passionate about offering best placement materials and courses!! A one stop place for Placement Materials. We daily post Offcampus updates and Placement Materials.

Qtr No. 213, New Town Yehlanka Indore 454775

admin@prepflix.in