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A Global Bank promotes a new set of actions to customers. Some of the actions are part of a new “Mortgages” Customer Journey stage called “Modern Client.” Although “Mortgages” is aimed at all customers, the bank wants to promote the new actions only to customers that opened their bank account earlier than 2 months ago. Global Bank asked the Decisioning Architect to achieve this business requirement. What is the necessary action that the Decisioning Architect must take?
Configure the “Modern Client” stage upweighting to promote the new offers to the customers that opened their bank account earlier than a year ago.
Configure the “Modern Client” stage entry criteria to check if the customer has opened a bank account in the last 2 months.
Configure the “Patron Client” stage entry criteria to check if the customer has opened the bank account earlier than the last 2 months.
Edit the Eligibility criteria for the business issue that the “Mortgages” Customer Journey is nested under.
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