A Service manager has just configured chat at a company site. Now, the agents cannot see the chat footer component in the console. Which configuration option should be verified?

Verify that users are assigned the Chat user profile

Verify that users are assigned the Chat public group

Verify that users are assigned the Chat buttons

Verify that users are assigned the Chat feature license

Verified Answer
Correct Option - d

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Updated on Sun, 1 Jun 2025