A team of 15 members are working on fixing the bugs in a payroll system. The system got released to the customer’s environment recently. Every bug fix workflow involves several activities. There are some show stopper bugs that need to be fixed immediately. 

The team has started on several of the bug fixes which are in different stages of the workflow. They keep pulling more to stay on top of the schedule and to appease customers on the fact that the team is attending to the bugs. But the customer is unhappy as none of the show stopper bug fixes seem to get completed. Which of the following is MOST appropriate for this scenario?

The team should pull more smaller bugs that need less time to fix
The customer is being unreasonable, so the team can convince them that it will take more time
The teams can bring additional team members to help them fix the bugs quickly.
The team is starting a lot of tasks but not aiming at its completion, prioritization of tasks would help
Verified Answer
Correct Option - d

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