A team of 15 members are working on fixing the bugs in a payroll system. The system got released to the customer’s environment recently. Every bug fix workflow involves several activities. There are some show stopper bugs that need to be fixed immediately.
The team has started on several of the bug fixes which are in different stages of the workflow. They keep pulling more to stay on top of the schedule and to appease customers on the fact that the team is attending to the bugs. But the customer is unhappy as none of the show stopper bug fixes seem to get completed. Which of the following is MOST appropriate for this scenario?
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