Qtr No. 213, New Town Yehlanka Indore 454775
CBA customer has recently purchased Amazon Connect and Salesforce CRM and is looking to integrate non voice channels like Social and Email. What would you propose to help customer to keep the cost for additional Channels low?
Integrate out of box Amazon Connect CTI adaptor that integrates Amazon Connect Contact Center with Saleforce and use non-voice channels like Social and Email via salesforce
Replace Amazon Connect with other Contact Center platform like Genesys Cloud
To get all Infosys Certified Contact Center Technology Components and Integrations Professional Exam questions Join Group https://bit.ly/infy_premium_group
We're passionate about offering best placement materials and courses!! A one stop place for Placement Materials. We daily post Offcampus updates and Placement Materials.
Qtr No. 213, New Town Yehlanka Indore 454775
admin@prepflix.in
