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Client ABC has multiple applications like Genesys Cloud Desktop and Salesforce CRM which has separate logins for Authentication. What will you suggest for reducing efforts and time for separate logins and improving Agent's experience?
Implement Single sign-on (SSO) authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials.
Suggest OAuth which is an open standard
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Qtr No. 213, New Town Yehlanka Indore 454775
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