Global Shipments are using Salesforce for Outlook to sync information between systems. However, events are not the same in Salesforce as they are in Outlook. How can this be resolved?
Ensure 2-way sync for Events is turned on
Ensure 2-way sync for All records is turned on
Ensure 1-way sync from Outlook to Salesforce is turned on
Ensure 1-way sync from Salesforce to Outlook is turned on
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