SOLVED: Global Shipments has implemented a Knowledge solution to provide Field Technicia ...

Global Shipments has implemented a Knowledge solution to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available? Choose 2 correct options.

Attach Knowledge Articles to Work Order Line Items Only.

Manage Attached Articles and Search the Knowledge Base.

Attach Articles to Work Orders and Work Order Line Items.

Include Quick Actions and Global Actions in Attached Articles.

Verified Answer

Correct Option - bc

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