SOLVED: How can a Service Agent collaborate with experts when working on Cases in SAP Se ...

How can a Service Agent collaborate with experts when working on Cases in SAP Service Cloud Version 2? There are two correct answers.

Share a workspace from SAP Service Cloud Version 2

Use MS Teams from the Case work list page

Share a workspace via MS Teams from the Case object overview facet

Use the Customer Hub screen

Verified Answer

Correct Option - bc

To get all Infosys Certified Implementation Consultant - SAP Service Cloud Version 2 Exam questions Join Telegram Group https://bit.ly/infy_premium_group

We're passionate about offering best placement materials and courses!! A one stop place for Placement Materials. We daily post Offcampus updates and Placement Materials.

Important Links

Privacy Policy

Refund Policy

Terms & Conditions

About Us

Contact Us