SOLVED: John is the Exchange Administrator in his organization. He has created a shared ...

John is the Exchange Administrator in his organization. He has created a shared mailbox for helpdesk to handle the support queries of the organization. What are some benefits of using a shared mailbox in this situation? (Choose all that apply)

Provides a consistent contact point for customer inquiries.

Allows multiple team members to collaborate on email communication.

Offers individual inboxes for each helpdesk team member.

Increases storage capacity for a single user's mailbox.

Verified Answer

Correct Option - ab

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