Project need to estimate the number of resources required for next month. The project has ticket arrival rate = 431 tickets /month, closure rate = 388 tickets / month, what model can they use to meet the current work load ?

Poisson distribution

SLA analytics model

Capacity planning model

iPPM (integrated prediction model)

Question

Project need to estimate the number of resources required for next month. The project has ticket arrival rate = 431 tickets /month, closure rate = 388 tickets / month, what model can they use to meet the current work load ?

Poisson distribution

SLA analytics model

Capacity planning model

iPPM (integrated prediction model)

anonymous · Accepted Answer

Correct Solution - c