Qtr No. 213, New Town Yehlanka Indore 454775
Ramesh has purchased a “8Mbps 1GB” internet plan from Airsell. However, he feels he is getting less than 2Mbps and is unable to watch UTube videos. He raises a complaint with Airsell which does certain tests to find the problem and fix it. This is an example of Airsell having done ____:
Service Fulfilment
Service Assurance
Service Performance management
Customer Relationship Management
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Qtr No. 213, New Town Yehlanka Indore 454775
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