Which of these statements are correct with respect to the advantages of moving from a premise-based Contact Center to an Amazon Contact Center?
1) No hassle telephony to manage- port existing number or select existing number
2) Automatic Scaling as per seasonality
3) No hardware or space required
4) Need to plan for all hardware and install Amazon Connect core applications in servers
5) No commitments required, Pay as you go with pricing based on customer connected minutes primarily and Build solution at no cost

Question

Which of these statements are correct with respect to the advantages of moving from a premise-based Contact Center to an Amazon Contact Center?

1) No hassle telephony to manage- port existing number or select existing number

2) Automatic Scaling as per seasonality

3) No hardware or space required

4) Need to plan for all hardware and install Amazon Connect core applications in servers

5) No commitments required, Pay as you go with pricing based on customer connected minutes primarily and Build solution at no cost

anonymous · Accepted Answer

Correct Solution - a

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