Your team is responsible for a large e-commerce platform experiencing abandoned shopping carts during the checkout process. How can you leverage observability data to understand the user journey and identify potential drop-off points?

Analyze user behavior data and application performance metrics throughout the checkout flow to identify slowdowns or confusing steps

Focus solely on monitoring application error logs related to the checkout functionality

Conduct A/B testing on different checkout page designs to determine user preferences

Increase the logging level for the shopping cart functionality to capture more detailed information

Verified Answer
Correct Option - a

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